-
Products
- ꄃ Ductless Systems
- Single-Zone
- Multi-Zone
- ꁵ Central Air Systems
- Cooling Only
- Heat Pump
- Air Handler & Coil
- ꁦ VRF Systems
- VRF [Heat Pump / Heat Recovery]
- VRF Ventilation
- VRF Indoor Units
- ꀔ Room Air
- Window Units & TTW
- ꁢ PTAC
- ꀒ Packaged Systems
- ꀹ Thermostats & Controls
-
Solutions
- ꀇ Home Solutions
- Whole Home Comfort
- Room-by-Room Comfort
- Replacement & Upgrade
- .
- Energy Efficiency & Rebates
- Smart Home & Controls
- Indoor Air Quality
- ꀶ Commercial Solutions
- Light Commercial
- Commercial Buildings
- Hospitality
- Multi-family Housing
- .
- Data Center
- Healthcare & Education
- Industrial Facilities
-
Support
- ꄃ Product Resources
- Product Literature
- Owner & Installation Manuals
- ꂓ Warranty
- Warranty Information
- ꁳ Get Help
- FAQs
- Troubleshooting
- ꀆ Get app
- Control your comfort, anytime
- Download the GREE+ app
-
Connect
- ꀇ Homeowners
- Product Registration
- Smart Home Integration
- ꄑ Partner
- Product Registration
- Smart Home Integration
- ꀇ Homeowners
- Product Registration
- Smart Home Integration
- ꄑ Partner
- Product Registration
- Smart Home Integration
-
About GREE
- ꀶ Our Story
- ꀔ Our Differences
- ꄓ Global Presence
- ꀖ Innovation & Technology
- ꂐ Sustainability
- ꁘ Careers
- ꀢ News & Events
-
Products
- ꄃ Ductless Systems
- Single-Zone
- Multi-Zone
- ꁵ Central Air Systems
- Cooling Only
- Heat Pump
- Air Handler & Coil
- ꁦ VRF Systems
- VRF [Heat Pump / Heat Recovery]
- VRF Ventilation
- VRF Indoor Units
- ꀔ Room Air
- Window Units & TTW
- ꁢ PTAC
- ꀒ Packaged Systems
- ꀹ Thermostats & Controls
-
Solutions
- ꀇ Home Solutions
- Whole Home Comfort
- Room-by-Room Comfort
- Replacement & Upgrade
- .
- Energy Efficiency & Rebates
- Smart Home & Controls
- Indoor Air Quality
- ꀶ Commercial Solutions
- Light Commercial
- Commercial Buildings
- Hospitality
- Multi-family Housing
- .
- Data Center
- Healthcare & Education
- Industrial Facilities
-
Support
- ꄃ Product Resources
- Product Literature
- Owner & Installation Manuals
- ꂓ Warranty
- Warranty Information
- ꁳ Get Help
- FAQs
- Troubleshooting
- ꀆ Get app
-
Control your comfort, anytime
-
Download the GREE+ app
-
Connect
- ꀇ Homeowners
- Product Registration
- Smart Home Integration
- ꄑ Partner
- Product Registration
- Smart Home Integration
- ꀇ Homeowners
- Product Registration
- Smart Home Integration
- ꄑ Partner
- Product Registration
- Smart Home Integration
-
About GREE
- ꀶ Our Story
- ꀔ Our Differences
- ꄓ Global Presence
- ꀖ Innovation & Technology
- ꂐ Sustainability
- ꁘ Careers
- ꀢ News & Events
GREE Climate Solutions LLC
Terms of Use
Last Updated: May 2026
Welcome to the website of GREE Climate Solutions LLC (“GREE,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, online content, product information, tools, forms, and other online features or services where these Terms are posted.
By accessing or using our website, you agree to these Terms. If you do not agree to these Terms, please do not use our website.
1. Use of Our Website
You may use our website only for lawful purposes and in accordance with these Terms. You agree not to use our website in any way that could damage, disable, overburden, impair, or interfere with the operation, security, or availability of the website.
You also agree not to attempt to gain unauthorized access to any portion of the website, related systems, networks, accounts, or data.
2. Website Content
The content on our website is provided for general informational purposes only. This may include product descriptions, specifications, images, documentation, brochures, installation resources, warranty information, rebate or incentive information, and other materials.
We make reasonable efforts to keep information accurate and up to date, but we do not guarantee that all website content is complete, current, error-free, or suitable for your specific application.
Product availability, specifications, features, images, pricing, programs, rebates, warranties, and other information may change without notice.
3. Product Information and Professional Installation
HVAC products and systems should be selected, installed, serviced, and maintained by qualified professionals in accordance with applicable laws, codes, standards, product documentation, and installation instructions.
Information on our website is not a substitute for professional judgment, proper system design, field verification, installation requirements, or applicable code compliance.
You are responsible for ensuring that any product, system, installation, or application is appropriate for your specific needs and complies with applicable requirements.
4. Intellectual Property
All content on our website, including text, graphics, logos, images, icons, videos, product materials, layouts, designs, downloads, and other content, is owned by or licensed to GREE Climate Solutions LLC, its affiliates, or its licensors, and is protected by applicable intellectual property laws.
You may view, download, or print materials from our website for your personal, internal business, or informational use only, provided that you do not remove or alter any copyright, trademark, or other proprietary notices.
You may not copy, reproduce, modify, distribute, display, publish, transmit, sell, license, or otherwise exploit any website content for commercial purposes without our prior written permission.
5. Trademarks
The GREE name, logo, product names, service names, graphics, and related marks are trademarks or registered trademarks of GREE, its affiliates, or licensors. You may not use any GREE trademark, logo, or brand element without prior written authorization.
All other trademarks, product names, company names, or logos appearing on the website are the property of their respective owners.
6. User Submissions
If you submit information through our website, including inquiries, forms, product registration information, warranty requests, rebate submissions, comments, feedback, documents, photos, or other materials, you represent that the information you provide is accurate and that you have the right to submit it.
By submitting materials to us, you grant us the right to use, process, reproduce, store, and share such materials as reasonably necessary to respond to your request, provide services, support products, manage business operations, comply with legal obligations, and as otherwise described in our Privacy Policy.
You agree not to submit unlawful, false, misleading, infringing, harmful, confidential, or unauthorized materials.
7. Third-Party Links and Resources
Our website may contain links to third-party websites, platforms, tools, social media pages, or resources. These links are provided for convenience only.
We do not control and are not responsible for third-party websites, content, products, services, policies, or practices. Your use of third-party websites is at your own risk and may be subject to the terms and policies of those third parties.
8. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
By using our website, you acknowledge that we may collect and use information as described in our Privacy Policy.
9. No Warranties
Our website and all website content are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, GREE Climate Solutions LLC disclaims all warranties, express or implied, regarding the website and its content, including any warranties of accuracy, completeness, reliability, merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.
We do not warrant that the website will be secure, uninterrupted, free of errors, free of viruses, or continuously available.
10. Limitation of Liability
To the fullest extent permitted by law, GREE Climate Solutions LLC, its affiliates, officers, directors, employees, agents, representatives, licensors, suppliers, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising out of or related to your use of, or inability to use, the website or its content.
This limitation applies whether the claim is based on warranty, contract, tort, negligence, strict liability, statute, or any other legal theory, even if we have been advised of the possibility of such damages.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
11. Indemnification
You agree to defend, indemnify, and hold harmless GREE Climate Solutions LLC, its affiliates, officers, directors, employees, agents, representatives, licensors, suppliers, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your violation of these Terms, your misuse of the website, or your violation of any law or third-party rights.
12. Availability and Changes to the Website
We may update, modify, suspend, restrict, or discontinue all or part of the website at any time without notice.
We may also update, correct, remove, or revise website content at any time. We are not obligated to update any information on the website, except as required by applicable law.
13. Changes to These Terms
We may update these Terms from time to time. When we make changes, we will update the “Last Updated” date above.
Your continued use of the website after any changes are posted means you accept the updated Terms.
14. Governing Law
These Terms and your use of the website are governed by the laws of the State of New York, without regard to conflict of law principles, unless applicable law requires otherwise.
15. Dispute Resolution
Any dispute arising out of or relating to these Terms or your use of the website will be resolved in the state or federal courts located in New York, unless applicable law requires a different venue.
You agree to the personal jurisdiction of such courts for purposes of resolving disputes related to these Terms or the website.
16. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy and any other terms or policies posted on the website, constitute the entire agreement between you and GREE Climate Solutions LLC regarding your use of the website.
18. Contact Us
If you have questions about these Terms, please contact us at:
GREE Climate Solutions LLC
Email: info@gree.us
Address: 627 Broadhollow Rd, Melville, NY, 11747
Phone: 1-800-251-4972
Quick Legal / Content Review Notes
This Terms of Use draft is suitable as a website-use baseline for GREE Climate Solutions LLC. It should not replace a sales agreement, distributor agreement, warranty policy, or terms of sale.
Company name
Use GREE Climate Solutions LLC consistently across Terms of Use, Privacy Policy, Cookie Policy, footer, and contact page.
Website terms only
Keep payment, shipment, FOB, product returns, warranty coverage, and distributor obligations out of this page unless reviewed as separate Terms of Sale.
Product disclaimer
The professional installation and website-content disclaimer should remain because HVAC selection and installation depend on local code, system design, and qualified professionals.
New York law
New York governing law is reasonable if the U.S. company operates from New York. Confirm with counsel if sales agreements use a different governing law.
Arbitration/class action waiver
This version does not include arbitration or class action waiver language. Add only after U.S. counsel reviews enforceability and wording.
Contact fields
Replace [Insert Company Address] and [Insert Phone Number] before publishing.
Solutions
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